Patients The complexity in dealing with today's healthcare system creates added stress for patients.  At Surecare Specialty Pharmacy, our staff of trained individuals are here to help. We consult with the patient from the initial receipt of a prescription, process the prescription with the insurance carrier, explain side effects and dosage requirements, and walk hand-in-hand with you during the course of your treatment. We also assist our patients in the refill process by offering our Rx mobility app which can be used as a web-page application or on your cell phone.